Return & Refund Policy

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Shop With Confidence

At Ashfaq Electronics, customer satisfaction is important to us. We carefully check orders before dispatch, but if you receive a damaged, defective, or incorrect item, please contact us so we can assist you.

Return Eligibility

• Return requests should be submitted within 7 days of delivery.
• Products must be unused, undamaged, and in their original packaging.
• All accessories, manuals, tags, and other included items should be returned with the product.
• Some products may not be eligible for return due to their nature or warranty conditions.
• Proof of purchase or order details may be required.

Refunds

Once the returned product is received and inspected, we will confirm whether the return is approved. Approved refunds will be processed through the original payment method or another suitable method agreed with the customer.

Damaged or Wrong Product

If your order arrives damaged or you receive the wrong product, please contact us as soon as possible and provide your order number along with clear photos or videos of the product and packaging.

Note: Return or delivery charges may apply depending on the reason for the return.